Each year, a large number of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a exciting and fun two-day event know as AFM (Annual Franchise Meeting). Within this meeting, office at home staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the season is presented to the biggby specials that received the most nominations by none other than their customers! This award is presented to the store that has shined in their community above the rest. This store has grown in relationships with their customers, community, and staff, and left a long lasting impression on the ones that walk through the doors.
BIGGBY® COFFEE is excited an honored to name BIGGBY® COFFEE Flat Rock the 2019 Store of year! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock continues to be open just over 3 years and has been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas go above and beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have some fun, B yourself, and Share great coffee.”
Situated right in the center of Flat Rock, Woodhaven, Brownstown, and New Boston, the team went to great lengths to get to know their clients from each of these communities.
“We are really thankful to stay in Flat Rock, but in addition [be] an element of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we have customers from a number of communities with various views, opinions, and all of find acceptance [at BIGGBY® COFFEE Flat Rock]; we have been a reflection of our own customers!” Parker said.
Focused on as being a place where everybody is loved and accepted, BIGGBY® COFFEE strives to provide a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE houses a thrilling experience for everybody that visits! Encouraged to get to know their customers and involve themselves in their communities, BIGGBY® COFFEE locations through the nation make it a goal to access know their potential customers and present a home away from home.
“We love being associated with our communities and believe our community has noticed and appreciated our involvement. Our baristas are dedicated to their jobs as well as their customers in fact it is reciprocated by our customers who care about them as well…. To be recognized among the many great stores that were nominated in the method is a thrill by itself,” Parker said.
Parker gives plenty of credit for this award to her carefully chosen staff. While all in numerous walks in everyday life-some secondary school students, some mothers to young kids, and a few older ones-each is taught to a very high standard which will empower them in their position and in in their community. Just as vital as their clients, Parker noted that she enjoys the kdqcat she has in helping her employees fulfill their goals and dreams.
Raise your lattes with all the rest of BIGGBY® Nation since we congratulation Diane Parker as well as the rest of her team on the excellent achievement to become the 2019 BIGGBY® COFFEE Store of year.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started using a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, over a handshake and $4,000, decided to franchise the idea. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself, and Share Great Coffee help coffee-lovers and the coffee-curious alike take advantage of a less pretentious and fun approach to the typical gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas give a unique experience centered on brightening their customers’ day and supporting them in creating a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has a lot more than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched a location Representative Program and currently has 8 Area Representatives in 6 states.